How it works

From enquiry to shipment

The order starts with your product requirement. Torix obtains a quotation, confirms the commercial terms and coordinates the agreed steps through shipment.

  1. Step 1: Send the requirement

    Tell us the product, specification, quantity and destination. Include your required delivery date and any manufacturer, origin or documentation requirements.

    Drawings, datasheets and bills of materials can be attached to the enquiry.

    Prepare your enquiry

  2. Step 2: Review the quotation

    Review the proposed specification, manufacturer, origin, price, payment terms, delivery term and estimated schedule.

    Any inspection, sample, testing, tooling or financing requirement should be discussed at this stage. Confirm what is included before placing the order.

  3. Step 3: Confirm the technical details

    Approve the final specification and relevant drawings. Where samples or production approvals are required, agree the approval process and timing.

    For standard products, confirm the exact model or specification being ordered.

  4. Step 4: Coordinate shipment

    Torix coordinates the agreed inspection arrangements, shipment documents and shipping schedule.

    The order defines the delivery responsibilities and required documents. Confirm destination and consignee details before documents are finalised.

    Shipment document checklist

What the quotation should confirm

  1. Product and approved specification.
  2. Manufacturer and country of origin.
  3. Quantity and packing basis.
  4. Price and currency.
  5. Payment terms.
  6. Delivery term and named place or port.
  7. Estimated production or shipment schedule.
  8. Inspection and documentation requirements.
  9. Any separately agreed services or costs.

Questions during the order

Contact Torix with the quotation or order reference so we can identify the relevant specification and commercial terms.

For a product or shipment issue, include the item reference, a description and any useful supporting photographs or records.

Financing

If the order requires financing or different payment terms, raise this with the initial enquiry so the available arrangements can be discussed alongside sourcing.

Financing options

Start an enquiry

Send your product specification, quantity and destination.

Request a quote